On April 12, CNK held its monthly business training conference under the theme "From Division to Mechanism: Role Alignment, Synergistic Implementation." Led by instructor Guo Bei, the entire business team was divided into six groups for an in-depth drill on collaborative operations.
At the outset, Instructor Guo led a re-examination of the four-dimensional sales system framework — customer relationships, process management, and collaborative support, all interlinked. The core task of this training was to answer the key questions of "who does what" and "how to allocate resources": enabling AR (Account Manager), SR (Solution Manager), and FR (Delivery Manager), along with front-end customer insights and back-end resource support, to form a true "Four-in-One" operational unit — moving from division to mechanism, and from concept to practice.
From the "long-tail dependence phase" to the "strategic co-creation phase," the four-stage evolution path of major customer collaboration helped everyone clearly identify their current position. The deconstruction of the trust formula — credibility + reliability + intimacy — also made the team realize that synergy is not about multiple roles working in isolation, but a set of trainable and embeddable organizational capabilities.
The afternoon case replay session brought the training to a climax. Each group engaged in intense discussions around real business scenarios, addressing "what did we do right" and "what needs improvement." Teams identified pain points such as role ambiguity, process disconnection, and inefficient collaboration. Under Instructor Guo's guidance, and benchmarking against Huawei's LTC (Lead to Cash) process system, they developed actionable improvement plans tailored to their own business contexts.
From three typical FR role models to delivery commitment review mechanisms, from role responsibility checklists to escalation protocols — each tool directly addressed real bottlenecks in daily management. The five principles of replay — truth-seeking, practicality, learning, introspection, and essence-seeking — helped the team reframe the purpose of replay: not to assign blame, but to codify patterns and embed capabilities.
This training series features a year-long points-based competition mechanism: one day of offline intensive training per month, with points accumulated based on attendance, class participation, and post-session practice. At year-end, the top three teams will share a RMB 30,000 prize pool to fund team-building activities. The six groups completed their team formation, selected leaders, chose team names and slogans, and kicked off the year-long competition with a highly ceremonial team unveiling. As the Chairman stated in his closing remarks: "Training is not a flash in the pan, but a mechanism. We want everyone to know where they stand, what they hold in their hands, and who stands behind them."
Four in one, forge ahead with resolve; Four as one, co-create the future. The training concluded with a group photo and the collective chanting of CNK's team oath. From division to mechanism, from individual to collective — we look forward to every CNK member continuously reviewing and evolving in practice, making "Four-in-One" truly operational, and turning synergy into instinct.
About CNK
Founded in Shenzhen in 2010, CNK Electronics (CNK in brief) expanded the world leading factory in Longyan, Fujian in 2019. It is a national specialized and innovative "little giant" enterprise that specializes in the design, development, production and sales of display products. CNK provides customers with a full range of cost-effective small and medium-sized display modules, solutions, and services with excellent quality worldwide. Oriented in technology and high quality, CNK keeps sustainable development, works to offer customers better and stable services.
Floor 11, Building B, Meixun Science and Technology Park, No. 19 Jinxiu Middle Road, Longtian Street, Pingshan District, Shenzhen